Refund policy

At Dream Doodle Studios, each product is custom-made and personalized, which means returns and refunds are limited.

Refunds

• Refunds are not available for personalized products once an order has been processed, as items are created uniquely for you.

• A full refund will only be issued if:

  • The order was not fulfilled.

  • The product delivered is entirely different from what was ordered.

Replacements

• If a product is damaged during delivery or arrives defective, customers must notify us within 24 hours of delivery with photos of the damaged item.

• A replacement will be provided at no additional cost.

Order Cancellations

• Orders may be cancelled within 6 hours of placement if production has not yet started. Once customization begins, cancellations are not possible.

Customer Responsibility

• Ensure that uploaded photos are of sufficient resolution and meet quality requirements.

• Dream Doodle Studios is not responsible for issues caused by low-quality or incorrectly uploaded images.

To initiate a refund, replacement, or claim, please contact us at sonu@dreamdoodlestudios.com.